Donation Intake - Dock Associate

Job Summary:
The Dock Associate provides support to store operations by receiving and sorting donations and delivering to the Store Associates. He/she works within the guidelines, policies, and mission of the organization and will be accountable and responsible for specific projects as assigned.
Responsibilities:
• Ensure daily dock goals, projects and needs are accomplished through direction given by the Assistant Store Manager 
• Help donors that are bringing items to the store and provide donation receipt along with superior customer service.
• Work with volunteers and staff for dock coverage throughout the day to include lunches and breaks.
• Train and work with any community service workers regarding assignments in the dock area.
• Ensure all equipment is accessible and stored in accordance with safety guidelines.
• Overseas dumpster usage.
• Collect and dispose of all cardboard.
• Manage oversized items throughout the store and with customer pick-up.
• Drive truck when needed for pickups, trash disposal, and deliveries.
• Perform other duties as required or assigned which are reasonably within the scope of the duties of this job classification. 
Minimum Qualifications (Knowledge, Skills, and Abilities)
• Ability to withstand inclement weather, rain, snow, heat, cold
• Ability to exhibit proper lifting techniques
• Patience during the fast pace of the donation drop off
• Strict adherence to safety requirements
• Ability to multitask and prioritize in a busy environment
• Exhibits discretion, flexibility, and willingness to work closely with the management team
• Exhibits a welcoming, customer-friendly attitude
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand; walk; sit; and reach with hands and arms. The employee regularly lifts and/or moves up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.