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Part Time - Customer Service Representative

Posted: 01/05/2026
Administrative, Support & Clerical

Location: Fayetteville, GA
Schedule: Part-Time | Flexible Hours
Company: John Davis Heating & Air 

John Davis Heating & Air is a growing residential HVAC company focused on delivering reliable service and an excellent customer experience. We’re looking for a part-time Customer Service Representative to help manage inbound and outbound calls and schedule customer appointments.

Responsibilities:

  • Answer inbound customer calls in a professional and friendly manner

  • Make outbound calls to schedule service appointments and follow up with customers

  • Book, confirm, and reschedule HVAC service appointments

  • Collect basic customer information and service details accurately

  • Communicate clearly with our service team to ensure smooth scheduling

  • Maintain a positive, helpful attitude with every customer interaction

Qualifications:

  • Strong phone presence and communication skills

  • Organized and detail-oriented

  • Comfortable speaking with customers and handling light objections

  • Reliable, punctual, and professional

  • Previous customer service or call-center experience preferred (HVAC experience a plus, but not required)

What We Offer:

  • Flexible part-time schedule

  • Competitive hourly pay

  • Opportunity to grow with a local, family-owned company

  • Training provided on our systems and processes

How to Apply:
Please send a brief introduction and your resume to [email protected] or call 770-460-9232.

Part Time - Customer Service Represen...
John Davis Heating and Air